Home - North Star Housing Group

We are a North East based Housing Association and our purpose is to provide affordable housing, invest in our communities and develop new homes across the Tees Valley, North Yorkshire, County Durham and Tyne and Wear.

2024/25 Highlights

£1.03m

Support sourced by our Welfare Benefits Team

96.4%

Customer Service Team Satisfaction

86.4%

Satisfaction with overall service (TSM-TP01)

£3.9m

Social value delivered in total

Our Performance

Recent Customer Feedback

"Very helpful and understanding"

The lady I spoke to was very helpful and understanding and made me feel as if I was important, which isn't always the case for people of my age. I can't remember her name but she was really lovely - March 2025

Valerie - Bishop Auckland

"A very excellent company"

A very excellent company to deal with and speed of completion of repairs- April 2025

Fahmi - Middlesbrough

"Very professional and helpful"

Work was done to good standard and workman very professional and helpful - April 2025

Thandiwe - Middlesbrough