In line with government guidance the majority of services we offer have recommenced with enhanced controls to keep our staff and customers safe. This means our office is now open for customers to visit and we are  completing all repairs and property improvement programmes.

Please be aware however that:

a) Some materials are difficult to source at present so it may take us longer to repair and replace items such as windows, doors and showers

b) Members of our repairs team may need to isolate at short notice so you may experience some disruption with repairs appointments

c) All of our contractors continue to follow enhanced procedures to ensure they prevent contraction and spread of COVID19 – for more information please click here.

d) The number of length of telephone calls we are receiving remains high and so call waiting times may be longer than usual. Did you know you can book repair appointments, check your rent balance and more using My North Star.