On Monday 20th January, North Star, in partnership with Infinity Group, were named the winners of the Best Customer Impact Award at the National Housing Maintenance Forum (NHMF) Awards 2025.

North Star and Infinity Group were recognised for their outstanding collaboration on the implementation of the BRIK Housing product, a cutting-edge housing management system designed to deliver sector-leading, customer-centred services.

Sean Lawless, Director of Insight & Transformation at North Star, commented:

“We are incredibly proud to receive this recognition for our work with Infinity Group. The BRIK system has enabled us to put our customers at the heart of everything we do, ensuring their voices drive service improvement and innovation across our organisation.”

This award celebrates the innovative technology and the shared commitment between North Star and Infinity Group to deliver positive, lasting change for customers.

The NHMF Awards are a key highlight in the housing sector calendar, celebrating excellence in asset management and maintenance.

North Star has also been nominated for awards at the upcoming Housing Innovation Awards and Housing Technology Awards, which will be held in February and March, respectively.